Table of Contents
Effective Date: January 01 2025
Privacy Policy for SoulJoy Foundation
SoulJoy Foundation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.souljoyfoundation.org, or engage with our services. By using this website, you agree to the practices described in this policy.
Information We Collect
We collect two types of information:
1. Personal Information
- Name, email address, phone number, and other contact details you provide through forms or correspondence.
- Donation details (amount, payment method, and transaction date).
2. Non-Personal Information
- IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on the website).
- Cookies and similar technologies to track website interactions.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Respond to inquiries and communicate with you.
- Process donations and send receipts.
- Share updates, newsletters, and marketing materials (if you opt-in).
- Analyze website performance and improve user experience.
- Ensure compliance with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your information to third parties. We may share your data with:
- Service providers (e.g., payment processors, email platforms) strictly to facilitate our operations.
- Law enforcement or regulatory authorities, if required by law.
- Partners or collaborators, with your consent, for specific campaigns or projects.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie settings in your browser. Note that disabling cookies may limit certain website features.
Data Security
We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
SoulJoy Foundation Data Security Policy
Effective Date: January 01 2025
SoulJoy Foundation is committed to safeguarding the security, privacy, and integrity of data collected, stored, processed, and transmitted through our website, including payment information. This Data Security Policy outlines the measures we implement to protect sensitive data, especially for donations and other financial transactions conducted via our website.
By using our website, you agree to this Data Security Policy.
Scope
This policy applies to all personal, financial, and transaction data collected through the SoulJoy Foundation website (www.souljoyfoundation.org), our payment processing systems, and any associated third-party platforms.
Data Collection and Use
We collect the following types of data for payment processing:
- Personal Information: Name, email address, billing address, and phone number.
- Financial Information: Payment details such as card type, expiration date, and payment amount (processed securely through a third-party payment gateway).
- Transaction Details: Donation amount, date, and any associated notes.
We use this data for:
- Processing and verifying payments.
- Generating donation receipts.
- Communicating with donors regarding their contributions.
- Reporting and compliance with applicable financial regulations.
Security Measures
Encryption
- All data transmitted between the website and users is encrypted using SSL/TLS technology.
- Sensitive payment data is securely transmitted to our third-party payment processor using end-to-end encryption.
Secure Payment Processing
- We use PCI DSS (Payment Card Industry Data Security Standard)-compliant payment gateways to process all financial transactions.
- SoulJoy Foundation does not store credit card or other sensitive financial information on its servers.
Access Control
- Only authorized personnel with a legitimate need have access to sensitive data.
- All user access to sensitive data is protected by strong password policies and two-factor authentication (2FA).
Regular Security Audits
- We conduct routine security audits and vulnerability assessments to identify and address potential risks.
- Penetration testing is performed periodically to evaluate our system defenses.
Secure Hosting Environment
- Our website is hosted on a secure platform with features such as:
- Firewalls to protect against unauthorized access.
- Regular system updates and patches to address security vulnerabilities.
- Intrusion detection and prevention systems (IDS/IPS).
Third-Party Service Providers
We partner with trusted third-party service providers to facilitate secure payments and ensure data protection. These providers adhere to strict security standards, including:
- PCI DSS Compliance: Ensures the highest level of payment security.
- Data Minimization Practices: Only the necessary information is collected for processing transactions.
Examples of third-party providers include payment gateways (e.g., PayPal, Stripe) and email marketing platforms (e.g., Mailchimp).
Data Retention Policy
- Personal and Transaction Data: Retained only as long as necessary to fulfill the purposes outlined in our Privacy Policy or to comply with legal and regulatory requirements.
- Sensitive Payment Data: Not stored on our servers. All financial details are securely processed and managed by our payment processor.
Incident Response Plan
In the event of a data breach or security incident:
- We will immediately assess the scope and impact of the breach.
- Affected individuals will be notified within 72 hours, as required by applicable laws.
- Steps will be taken to mitigate the breach, including system patches, user credential resets, and further security enhancements.
- We will fully cooperate with regulatory authorities and third-party security consultants to investigate and resolve the issue.
Donor Responsibilities
We encourage donors to take the following precautions to help ensure data security:
- Use secure and trusted devices to access the website.
- Avoid sharing personal or payment information through unsecured channels, such as email.
- Report any suspicious activity related to your donations or account immediately.
Compliance with Legal and Regulatory Standards
SoulJoy Foundation complies with applicable data protection laws and regulations, including but not limited to:
- General Data Protection Regulation (GDPR): For users in the European Union.
- California Consumer Privacy Act (CCPA): For users in California.
- PCI DSS: Ensures secure payment processing standards.
Continuous Improvement
We are committed to continuously improving our data security measures through:
- Staff training on cybersecurity and data protection best practices.
- Ongoing review and updates to our security infrastructure.
- Adoption of emerging technologies to enhance security.
This Data Security Policy is part of our broader commitment to safeguarding the trust and confidence of all our donors and users.
Your Rights
Depending on your location, you may have the following rights:
- Access and review the personal information we hold about you.
- Request corrections or updates to your data.
- Withdraw consent for marketing communications.
- Request deletion of your data, where applicable.
To exercise these rights, contact us at info@souljoyfoundation.org.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: info@souljoyfoundation.org
Phone: +1 (807) 708 3870 | (+263) 779 867 218
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SoulJoy Foundation is an organization registered under Canada Not-for-profit Corporation Act – Corporation number 1493147-5.
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